1.Refund eligibility
Refunds are issued according to the cancellation schedule, after deducting applicable charges and any non-refundable supplier costs.
2.Refund timelines
Approved refunds are processed within 7–10 working days to the original mode of payment. Bank processing may take a few additional days.
3.Unused services
No refund is given for services not used during the trip, such as meals, sightseeing or hotel nights cut short by the traveller.
4.Force majeure
If a trip is cancelled due to natural disasters, government restrictions or other events beyond our control, we will offer a credit note or refund after recovering amounts from suppliers.
Questions about this policy?
Write to info@vividyatra.com or call +91 98765 43210.